London community · meetup
Over the Wall is a series of online conversations for professionals who want to tear down the silo between Service Design (the creative vision) and Service Management (the operational reality). Our goal is to help designers, product managers, and Ops leads learn the "hard skills" required to launch and govern digital services in complex, regulated environments. Who are we hoping to meet? • Service Designers who want to speak the language of Business and ITIL. • Service Owners & Product Managers who want to understand the methods of designing for user needs. • IT Operations Leads who want to co
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